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November 5th, 2006

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08:55 am - PayPal, PayPal, why hast thou forsaken me?
This Rant-O-The-Day is brought to you by PayPal who, for no apparent reason, and with no notice, has suddenly removed my "Instant Transfer" option for payment and has replaced it with some kind of bullshit "eCheck" which takes something on the order of five days to "clear."

When I looked in PayPal's "help" documentation, all I found to explain it was some nonsense about "our proprietary statistical algorithms determine unusual shopping patterns and may remove this option." Now, I've been shopping on eBay for a long time. And I've been pretty much buying the exact same sorts of things on eBay for some time. But now, all of a sudden, PayPal's statistics seem to believe that I don't need to do that.

(And yes, for those of you wondering, I do have a valid credit card as a backup funding source for Instant Transfers.)

I bought something like six things on eBay before I noticed that instead of "your payment has been made" it was saying "your PayPal payment is pending." Since most sellers require payment in three days or less, this whole five-day "clearance" thing is seriously screwing up my eBay addiction.

I have been a huge proponent of PayPal over the years, and have had absolutely no problems with them until now, but this is seriously annoying. And, of course, I've received no response to my politely-worded support email, in which I stated, "Give me my fucking Instant Transfer back, you assholes! NOW, NOW, NOW!!!"

No, that was a paraphrase. Actually, the email I sent was sufficiently grovelling and with a distinct lack of profanity. After all, this is my eBay habit they're messing with! I'm not going to screw that up for the momentary pleasure of virtually shouting obscenities at random PayPal staff, none of whom are probably responsible for the proprietary whoozawhatsis in the first place.

Today's Grade for PayPal: F--

In other news ... well, okay, there is no other news, other than that I have mostly recovered from Friday's unspeakable medical procedure.

Thus, this entry with no other purpose than to clutter up your friends list.

(3 comments | Leave a comment)


[User Picture]
Date:November 5th, 2006 05:06 pm (UTC)
Im sorry. I broke it.
[User Picture]
Date:November 6th, 2006 07:53 am (UTC)
Laaame. I use paypal only very occasionally, so I look forward to being flagged in the future!

I did have this happen with my credit card, though. The credit card company didn't blink an eye when I went to freaking GERMANY and spent two weeks there buying replacement crap for the stuff in my lost luggage, but oh no, try to buy a printer from the Apple store around Xmas and you would think that I was going on a wild and crazy electronics spree.
[User Picture]
Date:November 6th, 2006 02:56 pm (UTC)
did the cc you have on file expire/didya get a new card and not update paypal? yeah, they are the debil.

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